Store Policy
Customer Care
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For queries, complaints, or assistance, contact us at 96888 84178 or email nallamittai@gmail.com.
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Our team is available during business hours to help with orders and product information.
Privacy & Safety
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Customer information is kept confidential and used only for order processing and delivery.
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We follow strict hygiene and safety standards in preparation and packaging.
Wholesale Inquiries
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We welcome bulk and wholesale orders for retailers, corporate gifting, and festive events.
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Contact our sales team for pricing, customization, and delivery schedules.
Payment Methods
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Accepted methods: UPI, debit/credit cards, net banking, wallets, and cash on delivery (select regions).
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All online transactions are processed through secure gateways.
Orders & Payments
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Orders can be placed via our website or by calling 96888 84178.
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We accept secure online payments (UPI, net banking, cards) and cash on delivery where available.
Shipping & Delivery
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We deliver across Tamil Nadu, Bangalore, Andhra Pradesh, and Kerala.
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Standard delivery time: 3–5 business days.
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All sweets are freshly prepared and securely packed to maintain quality.
Returns & Replacements
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Due to the perishable nature of our products, returns are not accepted once delivered.
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Damaged or incorrect items will be replaced if reported within 24 hours of receipt.
Cancellation Policy
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Orders can be cancelled within 12 hours of placement.
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Refunds (if applicable) will be processed within 5–7 business days.