Return Policy
🛍️ Nalla Mittai Return & Refund Polic
We want you to love every bite of Nalla Mittai. If something isn’t right, we’re here to help.
🔄 Return Eligibility
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Returns are accepted within 7 days of delivery.
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Items must be unused, unopened, and in original packaging.
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Perishable items (e.g., sweets) are non-returnable unless damaged or incorrect.
📦 Damaged or Incorrect Items
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If your order arrives damaged or incorrect, please notify us within 48 hours of delivery.
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Share clear photos of the product and packaging via WhatsApp or email.
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We’ll offer a replacement or refund based on the issue.
💸 Refunds
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Once approved, refunds are processed within 5–7 business days to your original payment method.
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Shipping charges are non-refundable, unless the error was ours.
📬 How to Initiate a Return
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Contact us at [your support email or WhatsApp number].
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Include your order ID, issue details, and photos (if applicable).
🧡 Our Promise
We’re committed to quality and joy. If something feels off, reach out—we’ll make it right.
Would you like this formatted for your Wix site or WhatsApp auto-reply next? I can also help translate it into Tamil or Hindi if needed.